- Respect and Courtesy: Patients should treat all medical center staff, including doctors, nurses, and administrative personnel, with respect and courtesy. Avoid using offensive language or engaging in disrespectful behavior.
- Punctuality: Patients should arrive on time for their appointments or notify the medical center in advance if they are unable to make it. Timeliness helps maintain the schedule and ensures that all patients receive appropriate care.
- Compliance with Instructions: Patients should carefully follow all instructions provided by medical center staff regarding medication, treatment, and self-care. It is essential to adhere to prescribed dosages and treatment plans to ensure optimal health outcomes.
- Honesty and Disclosure: Patients should provide accurate and honest information about their medical history, symptoms, and lifestyle choices. Open communication is vital for accurate diagnosis, appropriate treatment, and overall patient safety.
- Privacy and Confidentiality: Patients should respect the privacy and confidentiality of other patients. It is important not to discuss personal medical information or share any confidential details in public areas within the medical center.
- Payment and Financial Responsibility: Patients should be responsible for timely payment of medical fees and should be prepared to provide accurate insurance information, if applicable. Patients should communicate any financial concerns or difficulties promptly to the medical center staff.
- Safety and Security: Patients should adhere to safety regulations and guidelines within the medical center premises. Avoid actions that may pose a risk to personal safety or the safety of others.
- Compliance with Policies and Procedures: Patients should adhere to all medical center policies and procedures, including those related to appointment scheduling, prescription refills, and any other administrative guidelines.
- Infection Control: Patients should follow any infection control measures outlined by the medical center, such as hand hygiene, wearing masks, or adhering to isolation protocols, to prevent the spread of infectious diseases.
- Feedback and Concerns: Patients are encouraged to provide constructive feedback to the medical center regarding their experience, service quality, or any concerns they may have. This helps the medical center improve patient care and address any issues promptly.
Remember, this code of conduct is designed to create a positive and respectful environment for all patients and staff at the medical center. Violation of this code may result in appropriate action, including denial of service or legal consequences, as determined by the medical center’s policies and applicable laws.