Last Updated: 2023/10/20
Panorama Wellness Centre (“We,” “Us,” or “Our”) is dedicated to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you access our website, which may include the display of ads. We encourage you to read this policy thoroughly to understand how we handle your information.
- Information We Collect
We may collect various types of information, including but not limited to:
a. Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and mailing address when you voluntarily provide it, for example, when you contact us or fill out forms on our website.
b. Medical Information: In the course of providing healthcare services, we may collect and store medical information that you or your healthcare provider share with us. This may include your medical history, test results, prescriptions, and other health-related data. Your medical information will be treated with the utmost confidentiality and in accordance with applicable laws and regulations.
c. Usage Information: We may collect information about how you use our website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This data helps us enhance the functionality and performance of our site.
d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your interaction with our website. You can control these technologies through your browser settings. Please refer to our Cookie Policy for more details.
- How We Use Your Information
We use the collected information for various purposes, including:
a. Providing Healthcare Services: We use your medical information to offer you medical services and treatment, schedule appointments, and share relevant health information with healthcare providers.
b. Website Functionality: Personal and usage information help us maintain and improve our website’s functionality, ensuring it runs smoothly.
c. Communication: We use your contact information to respond to your inquiries, send important updates, and provide notifications regarding your healthcare appointments.
d. Ads: We may display ads on our website.
- Information Sharing
We do not share your personal and medical information with third parties, except in the following circumstances:
a. With Your Consent: We may share information when you provide us with your explicit consent for a specific purpose.
b. Legal Obligations: We may disclose information when required by law, regulation, or legal processes.
c. Service Providers: We may engage third-party service providers to assist us in delivering services or maintaining our website. These providers are obligated to maintain the confidentiality and security of your information.
- Data Security
We take security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
- Your Choices
You have the following rights regarding your data:
a. Access: You may request access to your personal and medical information.
b. Correction: You can request corrections to inaccurate or incomplete data.
c. Deletion: In certain situations, you may request the deletion of your information.
d. Objection: You can object to the processing of your data for specific purposes.
- Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting a notice on our website.
- Contact Us
If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at [email protected]
By using our website and healthcare services, you consent to the practices outlined in this Privacy Policy. Please refrain from using our website or services if you do not agree with our practices.